Trade-in Games

• Choice: You can turn your old games into a cell phone, digital camera, ipod or even new a video game - the choice is yours*.
  *Valid at all store locations except Calgary locations, where gift card must be used applied to the purchase of a new or used video game.
• Value. Get competitive value for your trade-ins
• Offers. Get great offers and incentives towards future purchases

• Bring your previously played games to any participating Future Shop location. Go to the Gaming Section in the store and one of our Entertainment associates will let you know the value of your games at the Trade-in Station.
• Receive the trade-in amount in the form of a Future Shop gift card
• Use your gift card to purchase anything* in the store or online at futureshop.ca.
  *Valid at all store locations except Calgary locations, where gift card must be used applied to the purchase of a new or used video game.

Trade in values change regularly, so see any of our gaming associates for the most recent valuation. All trade-ins must be in working condition with original case.

Stuff you need to know.
Only games for the following consoles are valid for trade-in: PLAYSTATION 3, PlayStation Portable, PlayStation 2, Xbox 360, Nintendo DS and Wii. Some games (to be determined at the Trade-in Station) will not be valid for trade-in value. PC games are not accepted.

You can trade in a maximum of one (1) of the same game per day per person. Games must be playable and include with the original case.  ID must be presented where required by law.

The value of titles will be determined by the Trade-in Station at the time of trade-in.

Used games cannot be traded in at futureshop.ca. The gift card received for trading in games is valid at futureshop.ca.

Future Shop Used Games Guarantee
There’s a 30-day guarantee on all used games. Used games are inspected quality assurance. If there’s a problem, we’ll exchange it for the same game or provide an in-store credit. See an associate in-store for details.

• Are all Future Shop stores offering used games for trade-in and sale?

Presently, Future Shop has over 90 of its 134 stores offering our used gaming program. We will continue to add used gaming to other stores as we obtain licenses.  Check back often for updates!

In Calgary, customers receive the amount in the form of a store credit to use to purchase any new or used games in the store.


• What type of used games can be traded in at Future Shop?  Can you trade in used games not purchased at Future Shop?

Video games from the following consoles are valid for sale or trade-in: Nintendo DS, Nintendo Wii, PlayStation 3, PlayStation Portable, PlayStation 2, Xbox 360.

We accept games whether purchased at Future Shop or at another retailer.  Please note acceptance of game specific titles are subject to change based on inventory. Games are tested, cleaned and repackaged prior to being merchandised at our stores.


• What type of warranty comes with a purchased used game?

Future Shop provides a 30-day guarantee on used games. Customers can be assured that all used games are tested, cleaned and re-packaged in like-new condition for customers. If a problem arises, Future Shop will exchange it for the same game or provide an in-store credit.

When customers trade in old games they receive a Future Shop gift card which does not have an expiry date and is valid on purchases of any product or service at Future Shop or on futureshop.ca.

The exception to this is that in Calgary, customers receive the amount in the form of a store credit to use to purchase any new or used game in the store.


• Is there a limit with how many games can be brought in for trade-in?

Customers can trade in an unlimited number of games per day with the exception of a (1) game maximum per title (same game), per day. Games must be in good, re-playable condition and come with the original case. ID must be presented as required by law.


• Can used games be purchased online?

Yes, we currently sell used games online.


• How is the value of used game trade-ins assessed?

The trade-in value of the used games is determined by our National Inventory Control System. To confirm what the current value is for your trade-in, please go to the Trade-in terminal located in the gaming department of participating stores. Customers are assured that our used games are sold in good condition and are guaranteed to be priced lower than a new purchased price.


• How is the sales price of used game trade determined?

It is system priced by our National Inventory Control System. Customers are assured that our used games are sold in good condition and are guaranteed to be priced lower than a new purchase price.