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Telus Optik HD Box (CIS330) - Available in BC and AB Only

  • Model Number: CIS330
  • WebID: 10151026
(26 ratings)

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  • Get a $100 bill credit with TELUS Optik TV
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Experience a true widescreen picture that's up to 10x better than regular cable TV with the CIS330 OPTIK HD box from Telus. It delivers images that are more sharp and crisp, and accompanied by impressive 5.1-channel Dolby Digital Sound. Includes universal remote.

More Information

Telus Optik TV lets you enjoy over 475 channels. Since every TELUS digital box is HD-ready (requires and HD TV), and every Optik TV package includes HD channels, you can experience the thrill of HD right from the start. Sports, adventure and movies are just some of the programming you can watch on over 80 HD channels - more than local cable providers.HD picture delivers 10x the resolution of standard definition picture, so you can enjoy vibrant colours and greater detail. With HD, you also experience a 16:9 widescreen format, so you can see more of your favourite shows without any distortion to the picture. HD channels also delivers rich, 5.1 Dolby Digital surround sound, so you can feel like you're part of the action.Already have an Optik TV HD PVR in your home? The Optik HD digital box allows you to access all of your PVR's functions - watch programs stored on your PVR, record new shows, and control your TV recordings all from your HD digital box, without the hassle of moving from one TV setup to another. The Optik TV HD digital box supports HDMI and component video connectivity, Pay-Per-View and Video on Demand, and commercial-free digital music channels.FEATURES:
  • Interactive programming guide, powered by Microsoft Mediaroom
  • Intelligent keyword search quickly locates upcoming TV shows, movies, and related programs based on search terms
  • On-screen call display (with subscription to Telus home phone services)
  • Full access to PVR functionality when connected to a home setup with an existing Optik TV HD PVR
  • Includes universal remote control
  • Service subscription offers access to Telus Optik High Speed Internet (download speeds up to 15 Mbps) and Telus Optik High Speed Turbo (download speeds up to 25 Mbps)

Manufacturer's Warranty

  • Parts - 3 Year(s)
  • Labour - 3 Year(s)

For more information about the Manufacturer’s Warranty, please contact the manufacturer or visit their website.

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What's in the Box
Warranty Labour 3 Year(s)
Warranty Parts 3 Year(s)

11 Customer Reviews for Telus Optik HD Box (CIS330) - Available in BC and AB Only

Average Overall rating

4.0 / 5
Based on 26 ratings
  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Star

Positive vs. Critical Reviews

76% Positive

20 Reviews

23% Critical

6 Reviews

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  • from Vancouver
  • Jan 20, 2014

Telus Optik HD Box (CIS330)

Bought two for home use to connect other TVs I have. So far I am entirely satisfied with the product performance. The picture is great and recording and playing the recorded programs is very simple.

  • from Edmonton, AB
  • Feb 07, 2013

Love Optik TV

I have been an Optik subscriber for 2 years now. Love the picture and sound quality. I would recommend Optik to anyone. We have four boxes in our house. I just wish you could watch and/or record more than 3 HD programs at the same time.

  • from Red Deer
  • Sep 03, 2012

It does surround sound

Just wanted to point out to Mike and for any others who may be swayed by his review that box (all of them) can do 5.1 surround. There is a setting in the menu under audio that needs to be changed from stereo.

  • from Edmonton
  • Jun 15, 2012


Have used the TELUS Optik TV for more than 6 months now and it works very well. The picture quality is excellent and, depending on your location, you may be able to record/watch 3 HD feeds at once. You can download an iPhone/iPad app (or use the web interface) to set up your recording preferences, which sure beats trying to do that with a remote. Having the ability to share one PVR is really a great feature! There are few downsides. Sometimes the STB (set top box) loses its connection to the PVR briefly and you can get get kicked out of your recorded show. After a few minutes, you can try it again and you will continue where you left off, so this is more of an annoyance than anything. (It was much worse 6 months before, so they really have done some good work fixing this issue). Secondly, be warned that this STB uses unusual remote control codes, which means your universal remote might not work, or might not work as well as the bundled remote. (I have a Logitech Harmony remote, and have gotten it configured to work almost as well as the remote that comes with the STB, but it took some tinkering.) As well, if you plan on "hiding" your STB and controlling it with an IR repeater, you should do your research because not all IR repeaters work with this STB. You will need to do your research and buy a more expensive IR repeater that is compatible. Lastly, I had a heck of time getting the STB to work with new Samsung plasma screen over HDMI. The solution seems to be throw in a HDMI switcher in between the STB and the TV which stabilizes the signal or something. All in all, a very good product with a few glitches that probably won't affect you.

  • from Calgary
  • Sep 24, 2011

Nothing more then 2.0 sound.

The Optik HD PVR does not want to do anything more then 2 channel audio. Selecting surround sound only makes all the audio really quiet. Miss Shaw. Dont mind Telus overall though. But they dont have a clue as to why I only get 2 channel audio no matter if I'm using HDMI to my reciever or Optical or Coaxal. Piece of junk.

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