Reserve online, pick up in-store within 20 minutes. New! Discover more categories. Shop now.

Telus Optik HD Box (CIS330) - Available in BC and AB Only

  • Model Number: CIS330
  • WebID: 10151026
(26 ratings)


In Stock

Quantity Remaining: 4

To get FREE same day shippping, order within  Delivery times & info.

Delivery times & info.
Experience a true widescreen picture that's up to 10x better than regular cable TV with the CIS330 OPTIK HD box from Telus. It delivers images that are more sharp and crisp, and accompanied by impressive 5.1-channel Dolby Digital Sound. Includes universal remote.

More Information

  • Interactive programming guide, powered by Microsoft Mediaroom
  • Intelligent keyword search quickly locates upcoming TV shows, movies, and related programs based on search terms
  • On-screen call display (with subscription to Telus home phone services)
  • Full access to PVR functionality when connected to a home setup with an existing Optik TV HD PVR
  • Includes universal remote control
  • Service subscription offers access to Telus Optik High Speed Internet (download speeds up to 15 Mbps) and Telus Optik High Speed Turbo (download speeds up to 25 Mbps)

Manufacturer's Warranty

  • Parts - 3 Year(s)
  • Labour - 3 Year(s)

For more information about the Manufacturer’s Warranty, please contact the manufacturer or visit their website.

Geek Squad Protection

We've got your back.

Pick the coverage that’s right for you when you click Add to Cart.

Site Content Feedback

Do you have any feedback about this page?

Let us know.



Customer Reviews

4.0 / 5
Based on 26 ratings,11 Reviews
Ratings & Reviews
  • 5
  • 4
  • 3
  • 2
  • 1

Positive vs. Critical Reviews

Positive 76%

10 Reviews

Critical 23%

1 Reviews

Review this product and share your experience.

Write a review
  • from Vancouver
  • Jan 20, 2014

Telus Optik HD Box (CIS330)

Bought two for home use to connect other TVs I have. So far I am entirely satisfied with the product performance. The picture is great and recording and playing the recorded programs is very simple.

  • from Edmonton, AB
  • Feb 07, 2013

Love Optik TV

I have been an Optik subscriber for 2 years now. Love the picture and sound quality. I would recommend Optik to anyone. We have four boxes in our house. I just wish you could watch and/or record more than 3 HD programs at the same time.

  • from Red Deer
  • Sep 03, 2012

It does surround sound

Just wanted to point out to Mike and for any others who may be swayed by his review that box (all of them) can do 5.1 surround. There is a setting in the menu under audio that needs to be changed from stereo.

  • from Edmonton
  • Jun 15, 2012


Have used the TELUS Optik TV for more than 6 months now and it works very well. The picture quality is excellent and, depending on your location, you may be able to record/watch 3 HD feeds at once. You can download an iPhone/iPad app (or use the web interface) to set up your recording preferences, which sure beats trying to do that with a remote. Having the ability to share one PVR is really a great feature! There are few downsides. Sometimes the STB (set top box) loses its connection to the PVR briefly and you can get get kicked out of your recorded show. After a few minutes, you can try it again and you will continue where you left off, so this is more of an annoyance than anything. (It was much worse 6 months before, so they really have done some good work fixing this issue). Secondly, be warned that this STB uses unusual remote control codes, which means your universal remote might not work, or might not work as well as the bundled remote. (I have a Logitech Harmony remote, and have gotten it configured to work almost as well as the remote that comes with the STB, but it took some tinkering.) As well, if you plan on "hiding" your STB and controlling it with an IR repeater, you should do your research because not all IR repeaters work with this STB. You will need to do your research and buy a more expensive IR repeater that is compatible. Lastly, I had a heck of time getting the STB to work with new Samsung plasma screen over HDMI. The solution seems to be throw in a HDMI switcher in between the STB and the TV which stabilizes the signal or something. All in all, a very good product with a few glitches that probably won't affect you.

  • from Calgary
  • Sep 24, 2011

Nothing more then 2.0 sound.

The Optik HD PVR does not want to do anything more then 2 channel audio. Selecting surround sound only makes all the audio really quiet. Miss Shaw. Dont mind Telus overall though. But they dont have a clue as to why I only get 2 channel audio no matter if I'm using HDMI to my reciever or Optical or Coaxal. Piece of junk.

  • from surrey
  • Feb 11, 2011


Bought it and set it up with my PVR. Works seemlessly. A little bit of lag sometimes when I use the menu, but not big enough of an issue to affect overall use!

  • from Coquitlam
  • Jan 17, 2011


Bought this over boxing day. Make sure you don't buy additional PVR's (I did that and it didnt work with the Optik product). Buy additional HD Boxes if you have more than 1 TV - the Optik service will allow you to use the PVR functionality across multiple TVs, even if your secondary TV has an HD box hooked up to it. Good on TELUS for developing this technology - saves us all money from having to buy multiple PVR!!

  • from Calgary
  • Jan 16, 2011

Best TV EVER!!!!!

TELUS Optik TV is simply the best TV experience available in the market today. So much better than Cable it's amazing, and it's cheaper than Cable too which is a big bonus. Experts from TELUS came out and did all the install, no hassles at all. The picture is better than I ever got from Cable and all the channels are Digital and super clear. The Optik Internet service is faster and cheaper than Cable too. It's like Cable is a horse and buggy and TELUS OPTIK is a Ferrari. I especially love the way all the TV's in my home can play and record from the PVR automatically, that feature is amazing. I'd suggest everyone upgrade from the 1950's world of cable slavery and get the super modern TELUS Optik TV and Internet, get better service and save some money too.

  • from West Van
  • Jan 14, 2011


Just had optik installed with 3 TVs, so i used a couple of these CIS330's. This TV service is excellent. Tech was one of the best we've ever had here. Thorough and fast. The TV quality is great.. Very happy with Optik and these Cisco boxes.

  • from Van
  • Nov 13, 2010

Enjoying more TV

Purchased from FutureShop and had it set up by Telus. They did a great job coming into our home and making sure everything was done professionally. The TV Guide runs so much smoother than any other system I've ever tried. Also can't complain about being able to record 2 shows and still watch one more (even though it's standard def!)

  • from Burnaby
  • Nov 12, 2010

Would recommend it

Ordered through Telus and picked up a 2nd HD box from Future Shop. Great product and would highly recommend it. Can use this in my room downstairs and still access my PVR recordings on my TV set up upstairs! Don't know why people are complaining about Optik - this isn't their Satellite TV!! Totally different product guys!!!!!

Ask and Learn