Reserve and Pick up

1. You can select items to reserve while you’re browsing, or while you’re in your Cart. Just click on the “Reserve in Store” button.
2. Select the store you’d like to pick up from.
3. Enter the contact information of the person picking up the item. (The item will be reserved under their name.
4. In about 20 minutes (during regular store hours), you’ll receive an email confirmation notice. Print it out or load it onto your smartphone.
5. Go to the store and head to the futureshop.ca counter.
6. Show the associate the printed email or show it on your smartphone, pay for the item using payment options from cash, debit, credit, gift cards nd financing, and enjoy! If you need to cancel the reservation, just call the store where you reserved your product and they’ll take care of it for you. Please find our store locator here.

If you need to cancel the reservation, just call the store where you reserved your product and they’ll take care of it for you. Please find our store locator here.

It’s fast. You can pick up your order in about 20 minutes of placing it on futureshop.ca (during regular business hours). Check our store locator for store hours and a location near you.

It’s convenient. With stores all across Canada and more added every year, you can pick up your product whenever it’s convenient for you instead of waiting at home for your package.

You get the lowest price. If the product you ordered is available at a lower price in our store, you get the lowest price and you will be charged the lowest price when you pay for it in the store.

Once your order is placed and the items are reserved, you will receive the Reserve and Pick Up Notification email, in about 20 minutes after making your order during store hours. (Please wait to receive the Reserve and Pick Up Notification Email as this confirms your store has reserved your item(s) and they are now ready to be picked up.) Within two days after the notification email has been received, visit the store you selected and pick up your product during store hours.

Note: You’ll be paying at the time of pick up, so you can choose from our full range of payment options, including cash, credit card, debit card and financing.

Click here to find the store nearest you.

Within two days of receiving your Reserve and Pick Up Notification email, head to the store you selected and proceed to the futureshop.ca counter.

Your item(s) will be ready for you to pick up and pay for, and will be reserved under your name and order number. If the product is a larger item, please allow a few minutes for our associates to retrieve the product from our store inventory.