No real problems
I have had one of these for 5 months now. I do understand some people's frustration but overall it does the job it is supposed to do. I had no trouble with set up and refused to have a shaw guy come out - I just did it over the phone. I have had many PVRs over the years, I can plug them in myself. I have had a few quirks with it but really nothing that has bothered me. Yes, it does occassionly fast forward further than expected or rewind further than expected. I can live with that. I have caught it not recording a few shows of mine but once I hit record it comes up. Now, I do not know if it would have corrected itself and recorded or not. Yes, it would be a bother if it did not record. But, I do not trust these boxes (old and new) and do check my scheduled recordings to ensure things look right to me. The ONLY ONE Big complaint I have is that I have not figured out how to search for movies or sports events several days from now. With the old box I could bring up these things and it would list it for today and tomorrow and into next week. This box just seems to give you what is playing at this particular time. Again, not a huge bother, just a minor bother. Yes, there are probably better models out there but if you are with SHAW and want to get those pesky HD channels that no longer record pictures on the old boxes and you don't want the wired into the whole house system, then it seems okay to me.