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Shaw 500GB Dual Tuner HD PVR Receiver (DCX3510-M) -  Available in BC/AB/SK/MB Only

27 Customer Reviews for Shaw 500GB Dual Tuner HD PVR Receiver (DCX3510-M) - Available in BC/AB/SK/MB Only

34799

Average Overall rating

2.2 / 5
Based on 43 ratings
  • 5 Stars
    (8)
  • 4 Stars
    (4)
  • 3 Stars
    (3)
  • 2 Stars
    (1)
  • 1 Star
    (27)

Positive vs. Critical Reviews

34% Positive

15 Reviews

65% Critical

28 Reviews

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Page 1 of 6

1.0
  • Darren
  • from Williams Lake, BC
  • May 08, 2014

DO NOT PURCHASE THIS PVR!!!!!

My old PVR finally bit the dust, i am now however trying to get it repaired so I can send this new one back. I have had it for 5 months,1 visit from the SHAW installer and 2 from the tech plus numerous and I mean numerous calls into tech which all they do is re-boot it. It records shows without sound, it records shows that are reruns even tho you have it programmed for new shows only, it records and the program is pixilated, on some channels you rewind live TV and it pixilates to the channel you watched previously and it is no where near user friendly like the old one. I found out by a SHAW employee that SHAW used to use a third party software company for their PVR's software now with these new ones SHAW decided that they were clever enough to write their own program.....rest assured they can not. But I do give them extra credit for their cute effort in trying. There are so many more things wrong with this [$price] piece of abomination but I think you get the idea by now.

5.0
  • P. Cumberland
  • from Langley BC
  • Feb 19, 2014

Never had any problems

I bought the Shaw PVR at Future shop over 2 years ago. It is in use recording every day and have not had one problem with it. I will be buying a second one for an additional TV. Gateway isn't of value to me so I'm sticking with the PVR.

3.0
  • Elle
  • from North Vancouver, BC
  • Jan 28, 2014

When you have no choice.........

I have not had any of the problems mentioned here. I have to admit however, I prefer the original PVR which finally died after almost 10 years of use. Everything seems to be an extra step with this new software. What was two clicks of the remote is now 3, what was one click is now two and so on. There are many things you just can't do with the new software: when watching a recorded show you can not view the guide or look at your existing list of recorded shows...the old box you could do this no problem. Pausing live TV also does not last as long as the old box. It keeps unpausing. To summarize my experience so far I would have to say the new PVR is not as convenient as my first generation PVR.

1.0
  • Daryl
  • from Vernon, BC
  • Jan 18, 2014

Annoying peice of junk

Bought this only because my media center computer would no longer work when shaw went digital, miss my media center a lot. Shuts off on its own , freezes , records the same show over and over, I have tried all the settings to change this behaviour. It does not respond when I give it commands, does its own thing sometimes. Makes strange sounds. I wish I had read the reviews first but I figured for the price it must be top notch...wrong. Media center worked perfect, thanks shaw cable.

5.0
  • Jenny
  • from Duncan, BC
  • Jan 10, 2014

great receiver

We love this and we have had no problems with it at all.

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