Reserve online, pick up in-store within 20 minutes. Get Cooking Event! Shop now.
Shaw 500GB Dual Tuner HD PVR Receiver (DCX3510-M) -  Available in BC/AB/SK/MB Only

29 Customer Reviews for Shaw 500GB Dual Tuner HD PVR Receiver (DCX3510-M) - Available in BC/AB/SK/MB Only


Average Overall rating

2.2 / 5
Based on 45 ratings
  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Star

Positive vs. Critical Reviews

35% Positive

16 Reviews

64% Critical

29 Reviews

Review this product and share your experience with other customers.

Write a customer review

Page 1 of 6

  • from Richmond, BC
  • Sep 02, 2014

Shaw 500GB Dual Tuner HD PVR Receiver

All I can say is don't buy this junk.

  • from Calgary, AB
  • Aug 13, 2014

PVR works fine

I have 2 PVR's foe the past 8 years and have never had any problems with either of them!

  • from Williams Lake, BC
  • May 08, 2014


My old PVR finally bit the dust, i am now however trying to get it repaired so I can send this new one back. I have had it for 5 months,1 visit from the SHAW installer and 2 from the tech plus numerous and I mean numerous calls into tech which all they do is re-boot it. It records shows without sound, it records shows that are reruns even tho you have it programmed for new shows only, it records and the program is pixilated, on some channels you rewind live TV and it pixilates to the channel you watched previously and it is no where near user friendly like the old one. I found out by a SHAW employee that SHAW used to use a third party software company for their PVR's software now with these new ones SHAW decided that they were clever enough to write their own assured they can not. But I do give them extra credit for their cute effort in trying. There are so many more things wrong with this [$price] piece of abomination but I think you get the idea by now.

  • from Langley BC
  • Feb 19, 2014

Never had any problems

I bought the Shaw PVR at Future shop over 2 years ago. It is in use recording every day and have not had one problem with it. I will be buying a second one for an additional TV. Gateway isn't of value to me so I'm sticking with the PVR.

  • from North Vancouver, BC
  • Jan 28, 2014

When you have no choice.........

I have not had any of the problems mentioned here. I have to admit however, I prefer the original PVR which finally died after almost 10 years of use. Everything seems to be an extra step with this new software. What was two clicks of the remote is now 3, what was one click is now two and so on. There are many things you just can't do with the new software: when watching a recorded show you can not view the guide or look at your existing list of recorded shows...the old box you could do this no problem. Pausing live TV also does not last as long as the old box. It keeps unpausing. To summarize my experience so far I would have to say the new PVR is not as convenient as my first generation PVR.

Page 1 of 6