We're here to help you 24/7: just follow one of the links below or call, email or write to us.

About your Order

Order Status: Check the status of your orders 24 hours a day: click here and follow the 'my orders' link in the shaded box.

Returns & Exchanges: We accept returns and exchanges in our stores and online on most items up to 30 days after receipt. For details and conditions on store returns, click here or for online returns, click here.

Product Service/Replacement Plan: To arrange for product service or replacement, contact your local Future Shop store, (click here to find it) or contact us (see below)


About our Stores
For all store inquiries, simply contact your local Future Shop store. Click here to find your nearest store.


About our Website
Noticed a typo or a faulty link? email us at webmaster@futureshop.com. Include details of where the fault was found.


About Future Shop Credit Card
For all the details including how to apply make payments or change address, click here


About Future Shop
If you're looking for more details about Media Inquiries, click here. For Vendor Inquiries, click here

Future Shop's media policy:
All requests for media interviews must be routed directly to the Corporate Communications Department at Canadian Headquarters. Therefore, if you are interested in doing an interview, obtaining a statement or filming inside a Future Shop store, all inquiries must be directed to the Communications department. Under no circumstances will a Future Shop employee speak with anyone from the media without prior notification and approval from Communications staff.

If you are a member of the media, please contact:

Elliott Chun, Communications Manager 604-412-1764 / echun@futureshop.com
(Media only)

Sponsorship
For sponsorship-related questions, please contact Alicia Grotke at agrotke@futureshop.com

Follow us on Twitter @FS_Connect
Become a Fan on Facebook

For customer service-related issues and general inquiries:

By phone: 1-800-663-2275

By email: service@futureshop.com